Terms and conditions.

Below you can find the terms & conditions of Melanie Simons. They exist not to make things complicated, but to keep everything clear, for both of us.

Last updated: November 2025

Welcome to the website of Melanie Simons (company registration number BE0775.549.246, based in Rode Dreef 31, 2110 Wijnegem, Belgium). By booking a session or participating in a program, you agree to the following terms and conditions.

General

The services provided by Melanie Simons include individual sessions, couple and parent–child guidance, breathwork and energy healing. All sessions are designed to support personal awareness, connection and growth. They are not a substitute for medical or psychological treatment.

Bookings & payments

Sessions can be booked online through Squarespace Scheduling (Acuity) or arranged directly via email. After booking, you’ll receive a confirmation email with all practical details and payment instructions.

  • Payment is required in advance through the online payment system or on-site via Payconiq/Bancontact (unless agreed otherwise).

  • Prices listed on the website include VAT, unless stated otherwise.

  • Your spot is only confirmed after payment or official booking confirmation.

Cancellation & rescheduling

Because each time slot is reserved personally for you, I kindly ask you to cancel or reschedule in time.

  • Up to 24 hours before the session: free of charge.

  • Within 24 hours or in case of no-show: the full amount will be charged.

  • In case of unforeseen circumstances (illness, accident, family emergency), we’ll look for a suitable solution together.

Workshops or group sessions can only be canceled up to 7 days before the start date, unless stated otherwise.

Confidentiality & privacy

All information shared during sessions will be treated with strict confidentiality. I fully respect privacy regulations (GDPR) and handle all personal information with care.
For more details, please read the Privacy Policy on this website.

Liability

All guidance, sessions and workshops are meant to support and inspire personal growth. Melanie Simons cannot be held liable for any decisions or actions taken by clients based on the information provided during sessions. Each participant remains responsible for their own physical, emotional, and mental wellbeing.

In case of physical exercises or breathwork, it is the participant’s responsibility to inform me of any health issues beforehand. By participating, you confirm that you are physically and mentally able to take part.

Intellectual Property

All texts, materials, and exercises shared during or after sessions remain the intellectual property of Melanie Simons. They may not be copied, distributed, or used commercially without prior written consent.

Changes

Melanie Simons reserves the right to update or adjust these terms & conditions. The most recent version will always be available on the website.

Contact

If you have any questions about these terms & conditions, please reach out: info@melanie-elisabeth.com